Privacy Policy

Thank you for choosing to use Fixed Link (hereinafter referred to as "we"). Fixed Link is a network acceleration software. We take your privacy very seriously and are committed to protecting your personal information. Please read this Privacy Policy to understand how we collect, use, disclose and protect your personal information. If you disagree with any part of this policy, please do not use our App.

Information collected

Connection logs: In order to provide VPN services, we will record your connection logs, including connection time, connection duration, IP address of the connecting server, etc.

Usage Data: We may collect information about your use of the Application, including access times, features and services used, device information, operating system, browser information, etc.

Personal information: Relevant information (including but not limited to your personal data), consultation records and other information provided when you contact our customer service team.

How we use information

We use the information collected to provide you with services and improve service quality. To achieve this purpose, we will use your information for the following purposes:

1. Help us understand your usage needs so that we can recommend content that you may be interested in, including but not limited to sending you product and service information, or showing you personalized third-party promotional information through the system.

2. Used to improve personalized services.

Information disclosure

We do not sell, rent or exchange your personal information with third parties. We may partner with third-party services so that they can help us provide the services required by our application. However, these third-party services may use your information only under our direction and subject to our Privacy Policy. We may disclose your information in response to legal requirements, court orders or government requests.

In the following circumstances, sharing, transferring, and publicly disclosing your user information does not require your prior authorization and consent:

1. Relevant to national security and national defense security;

2. Relevant to public safety, public health, and major public interests;

3. Relevant to criminal investigation, prosecution, trial and judgment execution;

4. To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

5. Personal information that you disclose to the public on your own.

Data Security

1. We take your information security very seriously. We strive to take reasonable physical, electronic and managerial security measures to protect your user information. Protect user information from unauthorized access, public disclosure, use, modification, damage or loss. We will use encryption technology to improve the security of user information;

2. The information we collect is stored in a secure operating environment that is not open to the public. To prevent unauthorized access to your information, we store it on servers protected by firewalls and possibly encrypted. However, no system is absolutely safe. Please understand that there are no "perfect security measures" on information networks. Even with our best efforts, we may not be able to prevent illegal access to your personal information. In addition, because we cannot tell whether others' statements are true, we may be deceived by unreliable, misleading, or unlawful information.

Protection of minors

We attach great importance to the protection of minors' personal information. If you are a minor, we recommend that you ask your guardian to read this policy carefully and use our services or provide us with information with your guardian's consent. We will only collect, use or disclose minors' personal data as permitted by laws and regulations, with the express consent of their guardians, or when necessary to protect minors.

Privacy Policy Updates

We may make adjustments or changes to this Privacy Policy at any time. If any adjustments or changes occur, we will announce them on the platform without notifying you separately. Such adjustments or changes will take effect immediately upon announcement. If you continue to use any of the services provided after the privacy policy has been adjusted or changed, it means that you have fully read, understood and accepted the modified privacy policy and are bound by it.

If you have any questions, you can contact us at gaobenwangdevelop@outlook.com.